Triage Process

The ManageIQ core team holds regular meetings to triage issues, pull requests, and discussions across the ManageIQ organization’s repositories. This is not a meeting to assign when work will be done.



  • Backport requests and direct PRs
    • If accepted for backport, add <release>/yes and remove <release>/yes?
    • If not accepted for backport, add <release>/no and remove <release>/yes?
  • Unassigned issues (and PRs)
    • If they have a question label
      • Answer the question and close OR convert to another scope label such as enhancement or bug with appropriate renaming of the issue title.
      • Request more feedback and change the question label to feedback requested.
    • If they have a feedback requested label
      • If the author has responded, treat it like a question label, otherwise defer to next triage.
    • If invalid, close with a comment and/or label describing the reason.
    • Assign the issue
      • Assign someone to make them aware of the issue. This does not mean that the assignee is expected to start work on the issue.
      • Apply the help wanted label. This means that while the issue is valid, the team does not have plans to work on it in the near future.
  • Issues (and PRs) without scope label
  • Stale issues
    • If they have a bug label
      • and the bug is verified, decide if it should be closed, otherwise request the author to retest on a newer version.
      • and the bug is not verified, comment back to the opener of the issue for more info. If there is no response, then close after it goes stale again.
    • Other
      • If the issue should be kept, label it pinned to prevent the stale label from being applied, otherwise close
  • Stale PRs
    • Stale and unmergeable PRs are closed automatically
    • @mention the author after 1 month of inactivity
    • Close the PR after 3 months of inactivity